1300 numbers are ten – digit business numbers that your customers can call at fixed local rates from anywhere in Australia. This number acts as a single point of contact for all your business needs. It gives your business a professional appeal whilst attracting customers outside your local area. Having a 1300 number instils confidence in potential customers and makes your business appear more reputable.
How does it work?
Often 1300 numbers are referred to as ‘local call numbers’. When a call is made to a 1300 number from a fixed landline, the caller is charged at the local rate no matter their location. The cost of a 1300 call is shared between the caller and the business making it a much more attractive offer to call. A unique feature of the 1300 number is that it is designed for inbound calls only. You are charged depending on wether the call is connected to a landline or mobile keeping costs to a minimum.
1300 numbers are virtual numbers that allow your business to operate with mobility.
Using a 1300 number will help you stay ahead of the competition, capture more leads and sales, give you the flexibility you need to run a business on the go. It allows your customers to call from anywhere in Australia for the cost of a local call. Creates an easy to remember number to encourage more calls, tracks your promotional reach and provides data on inbound calls. From as little as $15 per month you can connect your fully featured 1300 number.
Take your business to the next level.
Are you tired of missing potential client calls? Missing calls really affect new business especially in the early days when you are trying to build a good reputation. Customer experience is established when a call is answered with a human connection and taking messages on your behalf. Using our Call Answering service will do just that. For only $35 per month you can give your business that real personal touch.
You Will Never Miss A Call Again With The Professional Live Answering Service.
1300 Numbers are virtual numbers, meaning they only exist in the
This means they aren’t physical, like your office phone, your mobile or your
home phone. 1300
numbers operate the same as internet domain names, so the service just lives in
you point it to your webserver where your website lives.
Ok, so that’s how they technically work, from a practical point of view all you
really need to
know is where you want the 1300 number to connect to. Most customers just
connect their 1300
number to their office phone or mobile phone – which ever is more practical to
1300 numbers are specific to Australia and can only be dialed from phones
telecommunications network in Australia.
If you do need to provide a phone number for callers outside of Australia, we
a specific +61 number for this task. We can supply you a dedicated number for
this that has a
full set of routing options just like the 1300 number does. The services is
called “Line Hunt”
and is available for $20 per month. For more details on Line Hunt you can
You can connect your 1300 number to almost any international destination.
applies depending on the destination country.
Yes you can.
We provide services to stacks and stacks of Australian business people who do exactly this.
We always caution people as it can get expensive, so we always recommend keeping the calls short and sweet. Just focus on collecting the caller's details and then giving them a callback from your mobile (which is probably on a cap plan anyway) or from your landline where calls will be cheaper.
will be cheaper.
Yes we can, we offer the Live Answering add-on which provides exactly this
starts at $35 per month and includes 10 calls for the month.
We will answer every call using your greeting, we will take message, grab the
caller's name and
number. We will then email and/or sms this through to you for you to follow up
is a cost effective way of answering your calls, saving you from needing a
staff member to take
your calls, and office expenses.
Firstly, lets discuss what premium numbers are. Premium or Smart Numbers are
1300, or 1800
numbers which have a particular pattern of numbers or the numbers spell a word.
The ACMA make
Smart numbers have a public website with a public Auction process where you can
numbers and place bid’s on numbers.
The Auction process takes a few weeks and the auction start dates and closing
dates are clearly
listed on their website.
Numbers that make words are called "Smart Numbers", or sometimes premium
To get a number that makes a word, go to the smartnumbers website:
use the search facility to see if its available.
If it is available, signup and place a bid on the number. Also allow a few
weeks for the
process to complete.
1300 numbers are used by 95% of our customers who advertise to the Australian
(Business and Individual).
1300 is well known by everyone and they associate it with business and they are
used to it.
1300 is cheaper To own.
1800 numbers are in less demand, and therefore its easier to find better
1800 numbers have no free local calls.
Commonly used for feedback lines, community service style services.
1800 numbers can sometimes be more expensive from mobiles (as they aren’t
included in many
major mobile cap plans), but free from pretty much all standard fixed lines.
No, there is no contract on any 1300 number services. We do require 30 days
notice if you are cancelling your service, or if you are transferring it to another
There is no cost to cancel, however you will have to pay for any unbilled call
charges, and the remainder of the billing periods monthly charge.
There are two methods of viewing your call details.
1. You can login to the PostNet account, navigate to the Billing & Settings and
click on the View Reporting button . This will load up the current billing
period usage and call detail listings.
2. You can find a list of each call billed at the end of your invoice.
Yes, we have some fantastic reporting tools for your 1300 number.